For ages 21 and above

Play responsibly,
stay safe

Gaming at ee77 is meant to be fun — but it should never become a burden. We want every player to play within their limits and with full awareness. On this page you will find details about self-limit tools, warning signs and where to get support.

24/7 Support
Self-Exclusion
Set Deposit Limits
Account Break
21+

ee77's Commitment

Only those aged 21 or above may open an account and play.
All tools are free — set limits, take a break or close permanently, at any time.
Support in Bengali and English is always available via live chat and email.
If signs of harm are detected, our team may reach out directly.
Gaming is never a way to earn money — treat it as entertainment only.

Why responsible gaming matters

Online gaming and sports betting are a popular form of entertainment for many people. However, for some — especially those playing for the first time — it can become a habit and create financial and mental stress. That is why ee77 maintains effective tools and policies to protect players, so that everyone can stay in control of their own decisions.

Before registering at ee77, you should read our Terms and Conditions carefully — they contain clear guidance on age requirements, account verification and responsible gaming. Always treat gaming as entertainment — never as a way to recover losses, and never with borrowed money or funds set aside for essential expenses.

ee77 goes beyond technical safeguards. Our support team is available 24 hours a day via live chat and email, can communicate in Bengali, and can help any player set limits or close their account. In addition, our Privacy Policy ensures that your personal information remains protected. Remember, asking for help is a sign of strength.

Take control yourself — self-limit tools

ee77 offers several control tools that you can activate yourself at any time. Simply request them via live chat or email and the team will act quickly.

Daily deposit limit

Set a maximum amount you can deposit each day. Once the limit is reached, no further deposits can be made for the rest of that day.

Deposit control

Session time limit

Set a limit on how long you can play in one session. When the set time is up, the system will notify you automatically.

Time control

Account break

If you want to take a short break, request a temporary account suspension from 24 hours up to 30 days.

Temporary break

Self-exclusion

If you want a long-term break or to close your account permanently, activate self-exclusion. This decision takes effect immediately.

Long-term closure

Gaming history

View your full history of deposits, withdrawals and bets. This helps you understand your own spending patterns.

Transparency

Direct support

Contact us 24/7 via live chat or email to activate or deactivate any tool. Our team will assist you in Bengali.

Live chat and email

Recognise the warning signs

Certain behaviours suggest that gaming has gone beyond entertainment and become a problem. If you notice any of the following in yourself or someone close to you, seek support.

01

Chasing losses

Placing bigger bets after a loss in order to win back what was lost — this cycle can quickly lead to much larger losses.

02

Spending beyond your budget

When you start using money set aside for essential expenses, savings or borrowed funds to play, it means control over your gaming is slipping.

03

Withdrawing from family and work

Spending more time gaming by cutting back on time with family, friends or work harms those relationships.

04

Unable to stop

Wanting to stop but being unable to, or repeatedly returning despite having decided to quit, is a cause for concern.

05

Lying about gaming

Hiding your gaming from family or friends, or concealing how much you are spending.

06

Emotional restlessness

Feeling restless or irritable when unable to play, and only feeling normal when playing.

Check yourself

Answer the questions below honestly. If you answer "yes" to more than one, consider seeking support.

  • In the past month, has there been a day when you could not sleep or felt distressed because of a gaming loss?
  • Have you ever used household or personal expense money to play?
  • Has a family member or friend ever expressed concern about your gaming habits?
  • Have you placed larger bets within the same session to try to win back money you lost?
  • Has spending more than your set budget happened to you repeatedly?

Where to get support

Seeking help is not a weakness. Talking to family, friends or a professional counsellor is the most effective step you can take.

Family and trusted people

Talk openly with those close to you. The support of family plays a major role in reducing stress and returning to healthier habits.

Professional advice

Reach out to a psychiatrist or mental health counsellor. This service is available at both public and private hospitals in Bangladesh.

ee77 support team

ee77's 24/7 live chat and email support is available in Bengali. Contact us at any time to set limits, take a break or activate self-exclusion. Email: [email protected]

To learn about all of ee77's services, read our About Us page, which sets out the platform's goals and values. Responsible gaming matters not just for the individual — but for families and the wider community too. If you believe someone close to you is struggling with excessive gaming, speak with them directly and encourage them to seek professional help.

Visit our FAQ page for answers to common questions — it covers account, payment and security topics. Remember, making the right decision at the right time is what responsible gaming is all about.

Responsible gaming Q&A

Contact us via live chat or email ([email protected]) and request self-exclusion. The team will close the account promptly. Both temporary (a few days to months) and permanent options are available.

Yes, when you request a limit to be applied, it takes effect quickly. Requests to increase a limit go through a processing delay — this delay is intentional, to prevent overspending on an impulse decision. Contact support directly for more details.

No. The minimum age to open an account and play at ee77 is 21. Age is verified during registration. Additional documents may be requested if there is any doubt. Accounts found to belong to underage users will be closed.

Your account is strictly personal — only the registered user may use it. Keep your password private and make it a habit to log out. If you suspect someone is using your account, change your password immediately and notify us via live chat.

Yes. The ee77 support team provides assistance in both Bengali and English. Live chat is available 24 hours a day, 7 days a week. You can also write to us by email at [email protected].

Any balance in your account will be processed in accordance with the relevant policy. To find out more, speak with the team via live chat or email before activating self-exclusion — they will explain the full process.